Privacy Policy How We Protect Your Data
Your privacy matters to us. Learn how we collect, use, and protect your personal information when you use our funeral planning tools.
Table of Contents
This Privacy Policy explains how FuneralWhiz ("we," "us," or "our") collects, uses, and protects information when you use our website at funeralwhiz.com (the "Site"). We are committed to protecting your privacy and complying with applicable data protection laws including GDPR, CCPA, and Canadian privacy regulations.
1. Information We Collect
We collect information in the following ways:
Information You Provide:
- Assessment Forms: When you use our funeral planning assessment, we temporarily process the information you provide (such as location, service preferences, and budget) solely to generate your personalized results. This data is processed in your browser and is not stored on our servers.
- Contact Information: If you choose to contact us via email, we collect your email address and any information you include in your message.
Information Automatically Collected:
- Usage Data: We collect information about how you interact with our Site, including pages visited, time spent on pages, and navigation paths.
- Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
- Location Data: We may collect general location information based on your IP address to provide localized content.
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site.
Types of Cookies We Use:
- Essential Cookies: Required for the Site to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors use our Site through Google Analytics.
- Advertising Cookies: Used by Google AdSense to display relevant advertisements.
- Functional Cookies: Remember your preferences and enhance your experience.
Third-Party Cookies:
- Google Analytics: Uses cookies to collect anonymous usage statistics. Opt-out here.
- Google AdSense: Uses cookies to serve personalized ads. Manage preferences here.
You can control cookies through your browser settings. Note that disabling certain cookies may limit Site functionality.
3. How We Use Your Information
We use collected information for:
- Providing and improving our funeral planning tools and resources
- Responding to your inquiries and requests
- Analyzing Site usage to enhance user experience
- Displaying relevant advertisements through Google AdSense
- Complying with legal obligations
- Protecting against fraudulent or illegal activity
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information with:
- Service Providers: Third-party companies that help us operate our Site (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
- Aggregated Data: We may share anonymized, aggregated data that cannot identify you
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We strive to protect your information but cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
For All Users:
- Access: Request a copy of the information we have about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Opt-out: Opt-out of marketing communications and targeted advertising
Additional Rights for EU Residents (GDPR):
- Data portability
- Restriction of processing
- Right to object
- Rights related to automated decision-making
Additional Rights for California Residents (CCPA):
- Right to know about personal information collected, used, and shared
- Right to non-discrimination for exercising privacy rights
- Right to opt-out of the "sale" of personal information (we do not sell your data)
To exercise these rights, contact us at ask@funeralwhiz.com.
7. Data Retention
We retain information only as long as necessary to fulfill the purposes outlined in this policy. Assessment data is processed temporarily in your browser and not stored. Contact information is retained until you request deletion. Analytics data is retained according to Google's policies.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable law.
9. Children's Privacy
Our Site is not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy regularly.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: ask@funeralwhiz.com
Website: funeralwhiz.com
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